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Order Process

Step 1

Choose from one of our original designs.

Select your required quantity and add to your cart.

 

Step 2

Proceed with payment: You can pay using your debit/credit card or PayPal Account. We have chosen Paypal as we feel this is a safe payment method and is a well know reputable and trustworthy money transfer service.

 

*If you would prefer to pay by cheque or postal order, not a problem. Please drop us an email detailing which stationery you would like to order along with your contact details and we will be in touch with you shortly to discuss your requirements.

 

Step 3

Once you order is placed we will contact you to discuss your requirements.

We will need your wedding details, dates etc.

You should receive a call or email from us within in 24 hours. We can also contact you in a evening if this is more convenient.

 

Step 4

When we have all your details we can begin creating your stationery. You will receive an electronic PDF proof by email for you to check over prior to production. At this stage you can advise us of any changes that you wish to be made.

*Please allow 5 days to receive your initial proofs.

Be rest assured that we will only print your stationery once we have your approval.

 

Step 5

When we have received your approval we will then proceed to print. As every piece of our stationery is made to order and hand-finished we ask that you please allow 4 weeks for delivery.

We can however speed the process up if necessary so if these time-scales are an issue, please do get in touch and we will be happy to help if at all possible.

 

Step 6

You receive your beautiful wedding stationery, printed and hand-finished with love.

 

 

* These steps also apply to table planners, order of services and place cards.

Returns and Refunds

As all our stationery is printed and hand finished to order, this means that we can not accept returns. You will receive a PDF proof for you to check for any errors prior to production. We can also provide you with a printed proof should you require to view a hard copy. Please note on your order that you require a hard copy proof.

 

Should you find a faulty item we will obviously provide you with a replacement, please be rest assured that this will be extremely rare as all our stationery is hand finished, inspected and packaged with extreme care to avoid any damage during transit.

 

However if you do have any issues with your order, please do get in touch with us immediately.

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Have a question...

get in touch:

07534 221 909

 

post@jellypress.co.uk